Subject: Stop managing behavior, it won’t change performance

Stop managing behavior, it won’t change performance

August 27th, 2026 at 9:04 am EDT

We all know what happened to the Titanic. But did you realize you're battling that same iceberg every time you try to manage the same behavior from the same direct report, over and over again? The thing you keep addressing isn't actually the thing. ...

Two versions of your AI rollout

August 20th, 2026 at 1:00 pm EDT

There are two versions of how AI is going in your organization right now.One is the view from where you, as a leader, sit; you’ve invested in the tools, the training, and the dashboard is full of activity.The other is what your people are actuall ...

Do You Notice the Drag on your time with AI + 2 Announcing Upcoming Masterclasses

August 12th, 2026 at 2:11 pm EDT

A group of experienced developers tested AI on their own work last year. They were sure it had sped them up by about a quarter. The data showed they had actually gone 19% slower, and not one of them felt it happening. That gap, between how fast som ...

Good friction, bad friction, and a $25 million lesson

August 6th, 2026 at 9:00 am EDT

A finance employee at Arup, the global engineering firm behind the Sydney Opera House, did everything right. He was suspicious of an email with a link to join a video call with the company leaders; he hesitated exactly the way his training taught h ...