Featured The Token Trap: Why Measuring AI by Consumption Misses the Point
Companies that tied AI adoption to token consumption are now unwinding that experiment. The lesson, that AI volume isn't AI value, isn't new to anyone who has watched a legacy modernization program get measured the wrong way.
Our latest piece argues that the same pattern that produced expensive noise in AI pilots is exactly what makes probabilistic AI use dangerous in legacy environments: when the system is 40 years old and running payroll, you need to know what it does, not guess.
The piece lays out what outcome-oriented AI use actually looks like in modernization, and why discovery has to come before transformation.
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