Subject: Deluxe’s Yogs Jayaprakasam on the CIO as Master Translator

Humanizing technology and reinventing the business
 

In an environment where technology is increasingly inseparable from products, customer experiences, operations, and how work itself gets done, the CIO mandate goes well beyond simply explaining technology to the business. Today’s most successful technology leaders are “master translators” who turn the extreme complexity of the tech universe into the clarity, choices, and confidence the business needs to make better decisions and move.

 

Deluxe’s Yogs Jayaprakasam is one of the best I’ve seen at putting this into practice. Perhaps the biggest lesson in his approach is that being a master translator starts with being a master learner. He’s intentional about staying current, forming a point of view, pressure-testing it with others, and remaining humble enough to change his mind, while still having the courage to move.

 

In a new article for my CIO Whisperers column, Yogs unpacks the five pillars of his technology strategy and discusses how he separates the signals from the noise of the AI era to help power Deluxe’s next reinvention.

 

Coming Up Wed., Oct. 28


Joining me next Whisperers Wednesday is RS Group Global CIO Janet Robertson. Janet has built a reputation leading massive reorganizations and transformations for some of the world’s largest companies, consistently delivering extraordinary business results. She brings that rare combination of business acumen, transformation muscle, and high EQ that enables her to move organizations forward without the proverbial dead bodies left behind.

 

And that may be Janet’s real superpower. She knows when to push and when to listen, how to take calculated risks while creating confidence, and how to bring clarity through periods of significant change. The people who know her best describe a leader who sees potential in others, builds trust, and develops people, all while keeping the organization focused on the outcomes that matter.

 

Tune in next week as Janet opens up her leadership playbook, including how she balances people and performance, creates the clarity and confidence that keep organizations moving through challenging times, and develops today’s leaders for tomorrow’s bigger roles.