Hello Everyone,
This is Dan. We received this message a short time ago. As you can tell, this provider is in a sticky situation with a lot of moving parts. She is correct, this is definitely something she needs to be working with Joel before sharing anything with anyone!
There are a lot of things to consider like liability exposure, insurance claims, documentation sharing and preservation, patient care, employee care, operational disruption, and other considerations that might develop. As I shared with this client-provider, do not share anything with any person or party until you have spoken to Joel, he has assessed the situation and reviewed all evidence and information. Yes, you want to be helpful and compliant, but you need to be very careful with what you share and how you communicate so you don't find yourself trapped or liable - even if you are not at fault.
Situations like this can move very fast and you don't always have time to wait on an attorney and slow moving communication. This is exactly where Joel proves to be invaluable and the be the best in the industry.
Thank you.
Best wishes, Daniel M. Murphy Online Manager |
