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IAGR President, Mabutho Zwane, takes this opportunity to reflect upon the strides made across the first half of 2021 by the IAGR Board of Trustees towards the priority of increasing the capacity and breadth of IAGR's public voice with the aim of being recognised as the leading body for gambling regulators internationally.
Mabutho also discusses with pride the efforts being made to bring members the IAGR Disrupting the Regulator conference in September, the development of IAGR's inaugural International Regulatory Awards, and partnerships with the International Gambling Standards Association (IGSA) and the Focus Gaming News (FGN) organisation.
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REWARDING HIGH VALUE CUSTOMERS THROUGH VIP PROGRAMS IS TAUT WITH COMMERCIAL AND REGULATORY TENSION
Paul Newson, Principal - Advisory at Senet and former IAGR President, discusses VIP rewards programs as legitimate tools which recognise and reward customer loyalty. Paul highlights the challenges regulators face when developing frameworks which recognise these rewards programs as lawful and legitimate tools to incentivise customer spend and loyalty, while also mitigate the risk of gambling harm if not designed and implemented effectively.
Paul argues that it is essential for VIP rewards programs to effectively balance rewarding player loyalty and providing superior service for customers that can afford to gamble more, with rigorous protections that advance responsible gambling and prevent and minimise gambling harm.
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EXTEND YOUR REGULATORY REACH
If you're recruiting for public policy, regulatory or other key roles involved with gambling regulation, get in touch and IAGR can help promote your vacancy to our membership.
Accessing IAGR's network might be the edge you need to cultivate leading candidates and secure top talent.
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IAGR STATISTICS SUB-COMMITTEE |
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IAGR STATISTICS SUB-COMMITTEE: GAMING MACHINES
The IAGR Statistics Sub-Committee has released Gaming Machines, the fourth in a series of mini-survey reports.
This new report presents a wider view of gaming / slot machines, bringing more insights on how this major sector is regulated. |
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WORKING TOGETHER TO STRENGTHEN REGULATION
The Victorian Commission for Gambling and Liquor Regulation (VCGLR) describes, for IAGR members, recent efforts to collaborate with state and international regulators to ensure the VCGLR remains innovative, forecasting the latest trends and effectively responding to industry.
The VCGLR works collaboratively across many agencies to develop the integrity of the Victorian gaming industry. These activities enable both visitors and residents to enjoy safe and responsible gambling and liquor environments that are aligned with community expectations. |
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WRITE FOR THE IAGR eNEWS
IAGR's eNews provides you with the opportunity to discuss the most important current industry issues, key gambling policy updates, regulatory matters, and litigation and enforcement outcomes occurring in your jurisdiction or globally.
IAGR has contacted Trustees and Members as we want to hear your stories and achievements while also building a global regulatory community.
If you would like to contribute and feature in the next eNews edition, contact our Communications Manager, Pip Morgan, at media@iagr.org to pitch your story. |
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| IAGR 2021: DISRUPTING THE REGULATOR
IAGR is proud to announce registrations for the long awaited Boston 2021: Disrupting the Regulator annual conference are now open.
Rescheduled from September 2020, the in-person conference will go ahead from 12 to 17 September 2021 in Boston (Massachusetts, USA). The IAGR 2021 conference is focused on disruption and sparking regulatory innovation to advance the efficiency and effectiveness of gambling regulation globally. |
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INTERNATIONAL REGULATORY AWARDS |
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IAGR has launched its new awards program, the International Regulatory Awards, and invites members to nominate their outstanding regulatory efforts.
Winners will be selected across five categories: 1. International Regulator of the Year, 2. Regulatory Excellence, 3. Regulatory Innovation, 4. Best Regulatory Campaign, 5. Regulatory Rising Star.
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IAGR TRUSTEE, CATHERINE MYERS, INTRODUCES IAGR'S NEW INTERNATIONAL REGULATORY AWARDS
Catherine Myers, IAGR Trustee and CEO of the Victorian Commission for Gambling and Liquor Regulation in Australia, introduces IAGR's new International Regulatory Awards.
Please Note, the above video will take you to the external You Tube website.
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IAGR AND FOCUS GAMING NEWS ANNOUNCE STRATEGIC PARTNERSHIP
Focus Gaming News has struck a key partnership deal with the International Association of Gaming Regulators and become IAGR's official media partner.
As leading voices within the global gaming industry IAGR and Focus Gaming News look forward to the outcomes of this collaboration over the next 12 months and building on this partnership over time.
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| EFFECTIVE COMMUNICATION DURING A CRISIS
The world has changed dramatically during 2020, and for many regulators the need to communicate with community members and stakeholders has amplified.
IAGR Communications Manager, Pip Morgan, provides regulators, jurisdictions and stakeholders with some thoughts on how to ensure critical messaging remains value-driven and clear; even during the most difficult of circumstances.
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