Subject: Public Safety Updates

Dear Neighbors,


Yesterday City Manager Spencer Cronk launched the search for Austin’s next police chief to replace Brian Manley who retires this weekend after 30 years of public service. In a press conference, City Manager Cronk also announced that he is recommending Assistant Chief Joseph Chacon to serve as Austin’s Interim Police Chief. Council will vote on this appointment at this Thursday's Council meeting. City Manager Cronk also outlined the search process and timeline in a memo available here.


I am grateful to Chief Manley for his service to Austin, and I wish him the best in this new chapter. Chief Manley led our city through some of the most challenging times in recent memory, such as the 2018 serial bombings, and our community will never forget his leadership and dedication.


Our city is in the midst of major transformation to our public safety system, and as we look across the nation for our next police chief, my top priority is ensuring this person is ready and willing to proactively identify issues and find solutions to make all Austinites safer. In order for us to achieve the vision of Austin we are working towards, we must continue to build partnerships between the city, law enforcement, and community members. I welcome your thoughts and invite you to participate in the first engagement opportunity by taking the initial community questionnaire available at www.speakupaustin.org/YourNextPoliceChief.


I also am pleased to share some of the progress that has been implemented via the Reimagining Public Safety process and through pre-existing efforts to innovate public safety and public health in Austin, including an update on mental health diversion, EMS investments, the new forensics department, and the cadet academy. I have a lot to report and appreciate your patience with this long letter! Note that many reimagining public safety initiatives are taking place concurrently and in phases, and they will continue to be evaluated, updated, and modified. If you would like a refresher on the reimagining public safety process, please see my past newsletters here and here



Mental Health Diversion


In February, the City announced the integration of a fourth option for 911 callers. Callers will now hear, "Austin 9-1-1, do you need Police, Fire, EMS, or Mental Health Services?” Austin is one of the first cities in the nation to include mental health response as a 911 triage option. Reducing police response to mental health crises will help save lives and connect people with the services they truly need. Diverting police resources appropriately will also relieve demand for sworn officers and better allow them to spend time responding to and investigating violent crime and threats to public safety. Read more about this initiative here.



EMS Investments


Drawing from the APD budget’s “Reduce & Reinvest” bucket in the last budget cycle, my colleagues and I were able to make significant investments in Emergency Medical Services (EMS) that made a demonstrable difference in EMS’ response to Winter Storm Uri. Following my budget amendment, we purchased ambulances and funded medics to staff them, and added new paramedic positions to run the clinical consult line. Throughout the storm response, EMS medics worked around the clock in hazardous conditions to save the lives of Austinites. Additional staff and ambulances helped them respond to calls, and the clinical consult line enabled EMS to better triage patients.


Additionally, through my initiative, we created the Office of the Chief Medical Officer to expand access to medical care in Austin. Included in the OCMO model was the conversion of a temporary physician assistant to a full-time role providing medical services to residents where they are, rather than at the emergency room. During Uri, this meant patients could avoid a costly and dangerous trip to the hospital.



Independent Forensics Lab


In February, Council took action to create the Forensic Science Department. The new Forensic Science Department will operate in partnership with the Austin Police Department but will have its own leadership that reports directly to the city manager. This reorganization helps address significant problems Austin has experienced with our city’s forensics processes and response, such as the massive backlog of sexual assault kits that took years to process. Many reports have been published calling for crime labs to be made independent of law enforcement agencies to address issues with bias, to improve scientific analysis, and to secure more accurate and timely results. I invite you to read the National Academy of Science’s report “Strengthening Forensic Science in the United States: A Path Forward” and UT Law professor Jennifer Laurin’s commentary in the Statesman calling for an independent crime lab.



Police Academy Update


Our most recent focus has been on the cadet academy. As you may remember, in December of 2019, Council passed a resolution that included a call for an in-depth evaluation of the APD cadet academy. As part of that resolution, the City contracted with Kroll & Associates to assess the academy and provide recommendations to Council for how to reform the culture and curriculum before and after restarting classes. The preliminary Kroll report builds off of the findings of several related assessments, which are linked for your review:



In my last newsletter, I wrote to you about the preliminary report from Kroll outlining initial recommendations and the work session presentation where we heard APD’s responses on each recommendation. I invite you to watch the presentation and see the documents here. The recommendations from Kroll are sorted into “short term” and “long term” categories, with the “short term” reforms recommended for completion before the next cadet class. The final Kroll report is expected to come to Council by mid-April.


Following the release of the preliminary Kroll report, the city manager issued a memo detailing the Reimagined Police Cadet Academy Blueprint, which sets out a pathway to create a new, reimagined police cadet academy with a target start no later than June 7, 2021. In today’s work session, I asked several questions to help clarify the blueprint, and I anticipate Council will have a longer discussion at Thursday’s Council meeting before the vote (the blueprint is Item 37 on this week’s Council agenda). Note this is not the Council’s only vote on the cadet academy; in the coming months, we anticipate a vote on amending the budget to allocate funding for the next cadet class. I invite you to engage in the transformation of the cadet academy by taking this survey on the academy recommendations. Your feedback will help shape the Reimagining Public Safety leadership team’s final recommendations to Council.



City-Community Reimagining Public Safety Task Force


The Reimagining Public Safety Task Force, which consists of community members and city staff, meets regularly to work on reforms and provide recommendations for policy, cultural and structural changes to improve the quality of the public safety experience for all communities. You can find their documents and meeting minutes here. The task force recently confirmed that they will be bringing mid-year recommendations on Reimagining Public Safety to Council on April 20th and anticipate some public engagement forums in the near future.



Ongoing Work, Additional Progress Updates, and More Resources


This year, the Reimagining Public Safety team began publishing quarterly progress updates. The first update is available online and includes a summary of significant milestones from spring 2020 through the end of January 2021. Additionally, the City’s Reimagining Public Safety website serves a centralized location for updates and information on the Reimagining process. This website contains information on the latest City memos, Reimagining Public Safety (RPS) reports, the RPS Taskforce efforts, and more. My office also has updated a list of documents and reports related to public safety and reforms. Please feel free to share these resources.


If you made it this far in the letter, thank you! As you can tell I am proud of the significant work we have done to date, and I am committed to seeing through the transformation of public safety in Austin. 


In this newsletter, you will find information on federal COVID-19 relief, vaccines, and resources, as well as reminders about Winter Storm Uri resources, a waterline project in the Highland Park area, and more.



Regards, 


Alison Alter

Council Member, District 10

Table of Contents


  • American Rescue Plan Overview

  • COVID-19 Update

  • RENT Applications Now Open

  • Meals on Wheels Call for Volunteers & Mobile Vaccination Program

  • Highland Park Project Austin Water Public Meeting – March 30th

  • APD Victim Services to Provide Free Training to Counselors

  • Temporary Disaster-Related Property Tax Exemption

  • Disaster Unemployment Assistance for Travis County residents – March 26th Deadline

  • City of Austin LGBTQIA+ Quality of Life Survey

  • Municipal Civil Service Commission Applications Open

American Rescue Plan Overview


On March 11th President Biden signed into law the $1.9 trillion American Rescue Plan Act (ARP), which will provide an estimated $195.8 million of funding directly to the City of Austin. Over the coming days and weeks, City Council will determine how best to deploy these funds to provide relief and long-term recovery for the Austin community. To that end, I am co-sponsoring a resolution on the March 25th agenda directing the City Manager to take actions regarding a “Resilient ATX” spending framework for ARP and other funds. You may view city staff’s initial memo regarding their proposed framework here.

COVID-19 Update


This week Interim Public Health Authority Dr. Mark Escott and Austin Public Health Director Stephanie Hayden-Howard provided the latest update on COVID-19 data and vaccine distribution efforts in our community. You can see their presentations here


Of note, Director Hayden-Howard shared that beginning on Monday, March 29th, the state is opening vaccine eligibility to all adults (16+). As vaccine distribution expands, more volunteers are needed. Sign up to help at centraltxvaccs.org. More information on COVID-19 and the vaccine is available at austintexas.gov/covid19.

RENT Assistance for Austin tenants affected by COVID-19; click to go to website

RENT Applications Now Open


Applications are now open for the next round of the City's Relief of Emergency Needs for Tenants (RENT) Assistance Program! The RENT program provides direct financial aid to income-eligible Austinites who have been impacted by COVID-19. Eligible applicants may receive up to 15 months’ worth of financial assistance for rent costs. Learn more and apply today at austintexas.gov/rent.

Meals on Wheels Call for Volunteers & Mobile Vaccination Program


This month is “March For Meals'', a nationwide celebration of the services provided by Meals on Wheels programs and the seniors they serve. Due to COVID-19, a growing number of older adults are experiencing food insecurity, and many seniors are lonelier than before the pandemic. To help address and bring awareness to this issue, I proudly joined Meals on Wheels Central Texas (MOWCTX) to deliver nutritious meals and safety checks to homebound older adults. You can join as a volunteer too! MOWCTX is looking for new volunteers to join them this month. Learn more about their services and volunteer opportunities at www.mealsonwheelscentraltexas.org.


Additionally, this week marks the beginning of the Mobile Vaccination Program (MVP), a partnership between MOWCTX and Austin Public Health that brings vaccines to older adults who are homebound and medically vulnerable. In the future, as more vaccine doses become available and state eligibility expands, the MVP may increase to entire households beyond just the high-risk homebound patient. Currently, the program has the capacity of distributing up to 400 vaccines a week. The program also provides on-site vaccine clinics at assisted living and independent living residential properties for seniors.

Highland Park Water Improvement Project

Highland Park Project Austin Water Public Meeting – March 30th


Austin Water will hold an online public meeting on March 30 for Phase 2 of the Highland Park Water and Wastewater Improvements Project. Construction on this project is scheduled to begin in May 2021 and will take about three years to complete. Please join the online meeting to learn more and ask questions. You can check out this fact sheet ahead of the meeting for more information.


Highland Park Water/Wastewater Improvement Project

Phase 2 Online Meeting 

March 30, 2021, 6 p.m. via Zoom

Meeting Link Here; Passcode: 456013

Join by phone by dialing: 1-346 248 7799

Webinar ID: 998 3930 3239; Passcode: 456013


Find more information at austintexas.gov/highlandpark.

APD Victim Services to Provide Free Training to Counselors


The Austin Police Department (APD) is looking to train local counselors within the non-profit and private sectors to provide counseling to survivors of trauma. The goal of this project is to train selected counselors in utilizing a form of therapy known as Eye Movement Desensitization and Reprocessing (EMDR) in exchange for pro bono counseling for survivors of trauma as referred by APD. 


EMDR focuses on the disturbing emotions and symptoms that result from a traumatic event, and assists the brain’s information processing system so that it can organically move toward natural healing and positive mental health. EMDR therapy has been extensively researched and has demonstrated effectiveness for trauma. 


Fees for this training normally range from $2,000-$4,000. Selected participants will receive this training free of charge in exchange for an agreement to partner with APD Victim Services and provide survivors of trauma with 50 pro bono sessions within the next three years. The clients will be referred to the counselors by APD Victim Services staff following the counselor’s completion of the training. Also included as an added benefit for the selected counselors is lifelong access to the trainers and staff for EMDR consultation purposes. Please note that the cost of textbooks is NOT included in this project and participants will be required to purchase textbooks with their own funds.


EMDR training consists of 2 weekends of in-person training and a series of consultation sessions after each weekend. Participants will be expected to participate in all of the required consultations.


The deadline to apply is April 11, 2021 at 5 p.m.


Find more information about this program, eligibility requirements, and the application process here

If your property was damaged during the storm? You may be eligible exemption for a temporary exemption on your 2021 property taxes. Fore more information click this image or go to traviscad.org/disasters

Temporary Disaster-Related Property Tax Exemption


The Travis Central Appraisal District (TCAD) wants property owners to know that they may be eligible for a temporary disaster-related exemption to help lower their property taxes if their property was damaged during the recent winter storms.


 In order to qualify, a property must have suffered damage that totals a minimum of 15% of the property’s improvement value. The amount of the exemption is determined by multiplying the property value, after applying the assessment rating, to a fraction comprising the days remaining in the tax year after the governor has declared a disaster divided by 365. The temporary exemption lasts until the property is reappraised.


The deadline to apply for a temporary exemption related to the winter storms is May 28, 2021. Property owners must complete an application and submit it to TCAD by mail, office drop box (850 East Anderson Lane), or online. More information can be found on the TCAD website.

Texas Workforce Commission - click for disaster unemployment assistance

Disaster Unemployment Assistance for Travis County residents –

March 26th Deadline


Residents whose take-home pay was impacted by the February winter storm can now apply for Disaster Unemployment Assistance (DUA) through the Texas Workforce Commission (TWC). Workers who lost their jobs and self-employed individuals who have been unable to work due to damage sustained from the winter storm may be eligible for DUA benefits.


DUA is an unemployment insurance benefit made available especially for victims of disaster and is available to individuals who:

  • Have applied for and used all regular unemployment benefits, including Pandemic Emergency Unemployment Compensation (PEUC) and Extended Benefits (EB), from any state, or do not qualify for unemployment benefits

  • Worked or were self-employed or were scheduled to begin work or self-employment in the disaster area

  • Can no longer work or perform services because of physical damage or destruction to the place of employment as a direct result of the disaster

  • Establish that the work or self-employment they can no longer perform was their primary source of income

  • Cannot perform work or self-employment because of an injury as a direct result of the disaster

  • Became the breadwinner or major support of a household because of the death of the head of household, or

  • Were unable to reach their job or self-employment location because they must travel through the affected area and are prevented from doing so by the disaster


Applications must be submitted by March 26, 2021. When applying, specify that the application is related to the damage caused by severe storms. To learn more and apply, go to TWC’s website or call a TWC Tele-Center at 800-939-6631 (7 a.m. - 7 p.m.| 7 days a week).

ShoutOut Austin! LGBTQIA+ Quality of Life Study

City of Austin LGBTQIA+ Quality of Life Survey


Austin’s LGBTQIA+ Community Survey is open now through April 30, 2021. The survey, which takes 25-30 minutes to complete, will help to inform the City and its LGBTQ Quality of Life Advisory Commission about the quality of life of Austin’s LGBTQIA+ communities. The survey can be completed on any computer, touchpad, smartphone, or via printed copy. All responses will be kept anonymous and no personal information will be shared.


To take the survey in English, visit shoutoutaustin.org. Para responder a la encuesta en español, visite unsaludoaustin.org. The survey is also available in Arabic, Simplified Chinese, Mandarin, Burmese, and Vietnamese upon request. The survey is one of several data collection methodologies that will inform Austin’s LGBTQIA+ Quality of Life Study. For more information about the study, visit www.austintexas.gov/page/lgbtqia-quality-life-study or email shoutoutaustin@healthmanagement.com.

Municipal Civil Service Commission; click for website

Municipal Civil Service Commission Applications Open


The Austin City Council seeks applications from qualified individuals to serve on the five-member Municipal Civil Service Commission, which serves as the ruling body on appeals of disciplinary actions by covered City of Austin employees. 


The applicants will be considered for two full three-year terms that will run from the date of appointment through May 2024 and may additionally be considered for an unexpired term (ending May 2023) if a position becomes available in May 2021.


The time commitment for Commission business varies but is typically 20 hours a month. Hearings of the Commission typically last an entire business day and are scheduled twice per month with the option to add additional meetings as needed. Commissioners serve on a voluntary basis.


The MCS Commission hears and makes final, binding decisions on appeals of City employees resulting from a Disciplinary Probation, Disciplinary Suspension, Demotion, Discharge, or Denial of Promotion. If rule revisions are brought forward by the MCS Director, the MCS Commission will recommend modifications to the City Council.


The City Council is looking for the following qualities for appointees to the Municipal Civil Service Commission: 

  • City of Austin resident.

  • Qualified voter of the City.

  • Preferred experience or knowledge of the administration of human resources or labor relations.

  • Preferred experience or knowledge in labor/employment law.


The following persons may not be appointed to the Board: 

  • A person who is registered or required to register as a lobbyist under Chapter 4-8 of the City Code.

  • Current City of Austin employees.


Application Process

Interested applicants may complete a City of Austin Boards and Commissions application online at https://austintexas.granicus.com/boards/forms/385/apply.


Resumes, cover letters and supporting documentation may be submitted electronically to Stephanie Hall, Boards and Commissions Coordinator, via email at Stephanie.Hall@austintexas.gov.

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