Chatbot lessons for students can be fun to teach. In TechnoChatbot AI, students become chatbot developers. They use both Scratch coding and a free bot-builder to design chatbots that improve the lives of others. To start they explore the practical applications of this AI technology and how it eliminates mundane, repetitive tasks. Once familiar with the possibilities of natural language processing, they design their own bots.

First, they build a simple rule-based chatbot for an event that can answer attendees’ questions using keyword matching. Next, they code a transactional chatbot that can do one job, which is take a customer order for a school fundraiser. Finally, they train a conversational chatbot to act as a virtual agent for an organization. It will answer questions, give directions, provide contact details, and more. Optional challenges explore the history of chatbots, large language models such as Chat GPT, and chatbot analytics.