If you are like me you have attended your fair share of management and leadership training programs over your career. In fact, if you manage managers, you have sent many of them through management training as well.

There is one important thing though that isn’t discussed much in many of these management/leadership development programs. It gets buried in the latest new management and leadership theories, tips and “tricks.” Yet it is very simple, and doing it may have more influence on your ability to lead than anything else you do.