Business communication styles can come in several harmful flavors. I love the following story that illustrates how your style of communication could lead to big problems in business and personally if you aren’t careful. What’s your leadership communication style?
One night an angry man and wife were preparing for bed. Neither of them had spoken to each other most of the night.
It was normal for the couple to boil in a war of silence for several days. However, this time the man was concerned because he needed to...

I heard a story the other day that reminded me of the need for leaders and people in general to seek to understand first before getting involved. In my years of observing leaders I have seen many of them jump to conclusions and get involved in issues way too soon.

In many cases the wise leader that is patient and seeks to understand the...