A thankful heart is a happy heart. Leaders who show gratitude have happier followers and are happier themselves. I love the following old story that has strong applications to leadership.
There was once a waiter who asked a customer how he had enjoyed the meal. The guest replied that everything was fine, but it would have been better if they had served more bread. The next day, when the man returned, the waiter doubled the amount of bread, giving him four slices instead of two, but still the man was not happy. The next day, the waiter doubled the bread again, without success.
On the fourth day, the waiter was really determined to make the man happy. And so he took a...
