Dear SMART Recovery Trained Facilitators, Thank you for all of the flexibility and adaptation we’ve seen as we’ve transitioned to SMARTfinder as our single meeting platform. While we’ve seen a lot of success in the implementation of our National online meeting model, our rollout of additional National meetings has been limited by the need for more supporting facilitators for what tend to be large meetings. You might be a part of the solution! If you are an experienced SMART Facilitator who can make a weekly commitment to serve in one of the two roles below for a National online meeting, please join us at an information session on Thursday, August 17th at 8 PM Eastern or Friday August 18th at 12 PM Eastern to learn more. Please register for the session you want to attend here. Following those sessions, if you’d like to proceed, we’ll host best practices training to go through how we’re doing things in the National meetings to help onboard you to this role. Finally, you’ll be matched up with a Lead Facilitator who’s ready to get a National meeting going. Over the course of seven months, a team of experienced facilitators and co-facilitators developed an ideal distribution of duties during a National meeting. In addition to the Lead Facilitator, who is the main “face and voice” of the meeting, there are two Supporting Facilitators. While this is the standard approach, each team of one Lead and two Supporting Facilitators has flexibility to share the duties listed below in the way that works best for them as a team. Zoom Meeting Management Support Facilitator This individual monitors all aspects of the Zoom experience to ensure the safety and comfort of the meeting for all participants. Their duties include:
Attends to pre-meeting settings Sends meeting management messages (smoking/eating, verifications, how to raise hand, remain muted, change name, etc.) Lowers hands after shares Mutes mics Monitors cameras (and profile pics) Answers direct messages from participants Posts relevant links
Chat Support Facilitator This individual monitors the chat or the “meeting within the meeting” to ensure that it remains a supportive and safe place for all meeting participants. Their duties include:
Greets people, especially new participants Answers general questions Answers direct messages from participants Redirects chats, as necessary Affirms verbal shares in chat Explains acronyms Reads out chat messages that contribute to the meeting conversation
Thanks in advance for considering the role that you could play in helping to make high-quality and highly-accessible National meetings available to our participants. Peace, | 
