Subject: Feature Friday - Change Where You Receive Calls with the Mobile App

Feature Friday - Change Where You Receive Calls with the Mobile App

June 19th, 2020 at 12:00 pm EST

Change Where You Receive Calls Using the RingByName Mobile App If you are not in the office and need to make sure you are getting your office calls, you can use the R ...

Feature Friday - Smart Round Robin Call Queuing

June 12th, 2020 at 12:00 pm EST

Smart Round Robin Call Queuing Easily Route Inbound Department Calls Evenly Among Your Team RingByName offers call queuing for your business allowing you to run a tr ...

Feature Friday - Call Queuing

June 5th, 2020 at 12:00 pm EST

Call Queuing What is Call Queuing? How Can it Help Me? Call queuing is often used in inbound call centers, where calls are placed in line until the next available ag ...

Feature Friday - Dial By Name

May 29th, 2020 at 12:00 pm EST

Dial By First or Last Name Customers Remember You By Name, Not Extension Number If someone calls your office and is looking for you, chances are they already know you ...

Feature Friday - Change Your Caller ID

May 22nd, 2020 at 12:00 pm EST

Change Your Outbound Caller ID Customize the Way Your Caller ID is Displayed to Your Customers Your identity on the phone can be the first impression a potential clie ...

Feature Friday - Transferring Calls Directly to Voicemail

May 15th, 2020 at 12:00 pm EST

Transferring Calls Directly to Voicemail (Direct to Voicemail Transfer) Have you answered a call transferred to you from the office and need to transfer it to anothe ...

Feature Friday - Add Operator Option to Voicemail

May 8th, 2020 at 12:00 pm EST

Leave a Message or Try The Operator Give Your Customers Options RingByName allows callers that reach a voicemail box to select an option to be routed back to an opera ...

Feature Friday - Centering: How to Identify Remote Workers and Offices

May 1st, 2020 at 12:00 pm EST

Centering: How to Identify Remote Workers and Offices Centering or Call Center Tagging In Your RingByName System Centering, o ...

Feature Friday - SMS Notification in Web App

April 24th, 2020 at 12:00 pm EST

BUSINESS SMS (TEXTING) SMS Notification Feature For Web App One of the advantages of texting is the quick response time that ...

Feature Friday - More Working From Home

April 17th, 2020 at 12:00 pm EST

Working From Home Is Your Company Already Telecommuting Working Remotely? Telework, telecommuting, remote work, or working from home, it’s all the same. With the ad ...