Subject: RingByName SMS now features auto opt-in notifications

RingByName - Feature Friday

Auto Opt-in & Opt-out SMS Messages

We are excited to announce that our automated SMS opt-in and opt-out messages will be going live on Tuesday 2/28/2023. This new feature will allow you to set up custom automatic responses for specific messages that your clients send to you.
Please note that this feature is only available to numbers registered with campaigns. You can configure each auto response individually or do a mass update for multiple numbers at once. Additionally, there is a default message for each auto response, but we strongly encourage you to customize and update them to be specific to your company and use.

The auto-responses available are opt-in messages, opt-out messages, and help messages. 
  • Opt-in and opt-out messages will be triggered when a client texts the standard commands of "start" or "stop," respectively. 
  • Help messages will be triggered when a client texts "help." 
  • You can include links in the message to provide additional information or resources to your clients.

We understand that each business has its unique needs, and we have designed this feature to help you better communicate with your clients. With our new automated SMS messages, you can create a more personalized and streamlined customer experience.

If you have any questions or concerns, please do not hesitate to reach out to our support team, and they will be happy to assist you.

For more information, visit our knowledge base article here.
RingByName - Way More Than a Phone Service
Learn more about RingByName Features in the Knowledge Base
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