Subject: Important New Regulations That Affect Caller IDs

New Regulations That Affect Caller IDs

The Federal Communications Commission is adopting new regulations that affect caller IDs to combat spam and fraud abuses across the country. These rules will further the FCC’s efforts to protect consumers against malicious caller ID “spoofing”, which are often used during robocall scam campaigns to trick consumers into answering their phones.

The following regulations will be put into place moving into September for all RingByName account holders to meet FCC regulations.

The Custom Caller ID field used to change your number to a custom number will be removed from both RingByName OX's 'Outbound Call Settings' and The Admin Dashboard's 'Custom Number' field. You will still be able to update your caller ID to existing numbers on your account.

Any Users/Extensions currently using the Custom Caller ID field will have the custom number changed to a default company number.

If you are porting in phone numbers, anytime during the active porting process these numbers can be used as your outbound caller ID.

Violation of these obligations after September 28, 2021, may result in your account being suspended as directed by the FCC rules and regulations.
RingByName Will Comply With The New Regulations 

Violation of these obligations after September 28, 2021, may result in your account being suspended as directed by the FCC rules and regulations.

If you have questions or concerns about this process or what is happening, please do not hesitate to reach out to RingByName. We are here to help as best we can.

Sincerely,
RingByName
Customer Care Department
+855-345-7464
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