Set Up Voicemail for All Your Users

Users accounts allow access to the RingByName web and mobile applications. There are two types of users, Admin and Regular, each with different permissions and access. While both user types will give you access to the RingByName applications, only the Admin will allow you to access the users within your account to update or change their voicemail settings.

Admin users can also update or change the department voicemail settings. Departments are groups of users that can ring simultaneously or in a particular order to meet your business needs.

- Log in to your RingByName account at login.ringbyname.com
- Once logged in, click on the words 'Hi ' at the top right of the screen. A drop down menu should appear.
- Select the option 'Go To System Administration'
- Select 'RingByName Setup' at the top.
- Select 'Departments' on the left hand side.
- Select the department whose voicemail you want to edit.
- On the far right, you'll see all the fields you can edit including the "Voicemail options".
- Be sure to select 'Save' on the bottom right to complete your changes!