Admin users can also update or change the department voicemail settings. Departments are groups of users that can ring simultaneously or in a particular order to meet your business needs.
- Log in to your RingByName account at
login.ringbyname.com- Once logged in, click on the words 'Hi ' at the top right of the screen. A drop down menu should appear.
- Select the option 'Go To System Administration'
- Select 'RingByName Setup' at the top.
- Select 'Departments' on the left hand side.
- Select the department whose voicemail you want to edit.
- On the far right, you'll see all the fields you can edit including the "Voicemail options".
- Be sure to select 'Save' on the bottom right to complete your changes!