Subject: Feature Friday - Active Directory - See Your Team Members Updated in Real Time

RingByName - Feature Friday

Active Directory
See Your Team Members Updated In Real Time

Ringbyname now has an active directory through the Yealink and Polycom phone models we provide. The feature is an on-demand free addition to your Ringbyname account! Contact us at 855-345-7464 or by email at to have it enabled for use!
The directory will be loaded as 'All Contacts' with each user on your account. Any updates to the user's name or extension will be updated on reboot! Each member of your staff has a user set up specifically for them. These users can all be updated at the user level and the administrative levels. Admins can customize all users from their panel for swift staff updating. Individual users can update their own names from their web app.
RingByName Active Directory works with all Yealink and Polycom phone models we provide

How Do I Update My Active Directory Entry As A User?

All users can update their own name whenever needed. Ask an administrator if you need to update your extension. 
  • Log in to your RingByName account at 
  • Once logged in, click on the words 'Hi ' at the top right of the screen. A drop down menu should appear. 
  • Select the option "My Profile" 
  • Select the option 'Edit' on the center right. 
  • Here you can update your first and last name. 
  • Be sure to select save at the bottom. 
  • Once a phone is rebooted, its directory will update with these changes.

Learn more and answer the following questions through the RingByName Knowledgebase
  • How do I update the Active Directory entry as an admin?
  • How do I add to the Active Directory?
  • What phones support this Active Directory feature?
  • I updated/added a user. Why isn't my directory updating?
  • What if I want my own custom Directory?
RingByName - Way More Than a Phone Service
Learn more about RingByName Features in the Knowledge Base
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