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Leaders should assume positive intent in most cases. Often times we create untrue as well as unfair stories in our head about others.

For example, your friend didn’t reply to your text last night so you create a story as to why. The story grows larger and more concerning as the night passes and as the morning sun comes up you are preparing to end your friendship. However, the next day you find out that her phone was stolen and she had no way of texting you back!

I love the following story which illustrates not only how kind people can be (in this case a little boy), but also highlights our need to be careful about jumping to conclusions.

Many years ago, a 10-year-old boy walked up to the counter of a soda shop and climbed onto a stool. He caught the eye of the waitress and asked, “How much is an ice cream sundae?”

“Fifty cents,” the waitress replied. The boy reached into his pockets, pulled out a handful of change, and began counting. The waitress frowned... Read More...
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