BNY’s Leigh-Ann Russell on scaling impact, not chaos

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Subject: BNY’s Leigh-Ann Russell on scaling impact, not chaos

In an era where AI is accelerating faster than most organizations can absorb, many technology leaders are grappling with the same fundamental challenge: how to move quickly without creating fragmentation. For Leigh-Ann Russell, the answer comes down to a single word: coherence.

Leigh-Ann’s perspective is shaped by a career defined by both range and resilience, from her formative years in Scotland to leading complex, high-stakes transformations across industries and geographies. In a conversation for my CIO Whisperers column, we discussed how that journey has informed her leadership operating system and explored her playbook for translating coherence into enterprise-scale AI execution.

Leigh-Ann Russell on scaling impact, not chaos

Coming Up Wed., May 20

My next Whisperers Wednesday guest is Sears Merritt, CIO of MassMutual, a 175-year-old, $35 billion life insurance company. As head of enterprise technology and experience, Sears’ role encompasses technology leadership with an emphasis on experience, research, business transformation, and impact.

What really comes through when you talk with Sears is that he doesn’t view his role just through the lens of technology and strategy. It’s equally about people and how quickly organizations can learn and adapt, particularly as the age of AI creates the risk of a “double VUCA” environment. Tune in on May 20 as Sears opens up his playbook and discusses why learning rate is the hidden variable in AI leadership.

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Subject: ​BNY’s Leigh-Ann Russell on scaling impact, not chaos

Subject: BNY’s Leigh-Ann Russell on scaling impact, not chaos