Subject: Changes to consumer laws

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NCAT News - 18 July 2022
Changes to consumer laws
From 18 July 2022, changes to the Fair Trading Act 1987 allow NCAT to decide consumer complaints up to the value of $100,000. This includes consumer claims about motor vehicles and the supply of goods or services in NSW.
What has changed?
The maximum amount you can claim in a consumer claims or motor vehicles matter has increased from $40,000 to $100,000. This aligns with the Australian Consumer Law (ACL) threshold of $100,000.
Updated NCAT application forms
The following NCAT application forms have been updated to reflect the consumer law changes.
NSW Civil and Administrative Tribunal
For more information call 1300 006 228 or visit www.ncat.nsw.gov.au
NSW Civil and Administrative Tribunal, Level 9, 86-90 Goulburn Street, SYDNEY, NSW 2000, Australia
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