Hello to all my Million Dollar Peeps! As always, I hope this message finds you all doing well, and business is booming!
I have to run in about 10 mins, so I'm going to throw a bunch of various things up against the wall as fast as I can because as I'm sitting here reading through a bunch of profiles, emails, and questionnaires of providers I'm about to start working with, all that I'm about to share is VERY important.
Thankfully, I'm a very fast typer, so in no particular order:
1. MOVE, MOVE, MOVE!! Some of you desperately NEED to hear the essence of what I'm saying. "Rome is literally burning and falling all around us," and you're sitting paralyzed not sure what to do and when to act.
Man, TIME IS SLIPPING AWAY and you're NOT going to get any of it back! Circumstances are too precious, and the longer you wait, the greater and more precarious your situation grows.
Sorry, I don't have time to go into greater detail because before I know it, I'd find myself writing a doctoral dissertation, but again, in sitting here looking at so many of your situations in various areas around the country, the sentiment remains the same - MOVE - TAKE ACTION!!
2. STOP TRYING TO OVER-AUTOMATE!! So many people are trying to "get cute," follow the AI craze, search for, and integrate all sorts of crazy platforms and various schemes to "automate" their lives, but before they know it, they've entangled themselves in the weeds. They're losing the forest from the trees.
Look if your business model is broken, IT'S BROKEN!! You can waste all the time you want trying to cure the symptoms, but if you never cure the cause, you're WASTING TIME AND MONEY!!
Case in point, if you're chasing down every rabbit hole trying to serve half a dozen brokers using as many apps and platforms, there IS NO SINGLE PLATFORM that's going to allow you/your drivers to consolidate and integrate all the different sources of revenue you're engaging.
Like I always say, "If I'm drowning in 10 feet of water, the last thing I need is 5 more feet of water! I'm good. Please, let me drown in 10 feet of water!"
If you're not making money with X number of brokers you're salivating over, NO AMOUNT OF AUTOMATION is going to make them profitable!
3. In expanding on my previous points, it's better to be more selective (Applicable to both NEMT and home care) and select trips and partner with facilities/organizations that are higher ROI so you can remain smaller in size and operation.
Like I've said a million times before, if you can make the same amount of money/revenue with 6 vehicles as you can with 10 or 11 vehicles because you're being more selective and charging more money, DO IT!! Again, this holds true for both NEMT, home care, and for those of you operating your own broker/logistics business.
Seriously, be more selective, charge more, reduce your HR and operational size and associated problems, and FREE YOUR LIFE!!
Don't try to chase every dollar, and certainly DO NOT try and be all things to all people! You (facility, broker, client) claim you're in serious need, but if you're NOT prepared to compensate us our value, then you're either not in "enough need" and/or we're simply not the solution for you.
If you devalue yourself and you chase every dollar, especially when it comes to brokers, you're going to become ensnared and entangled in the weeds, and before you know it, you're NEVER going to find your way out of the forest!
4. Even if you're a small operation, even if you've only been in operation for a short period of time, do NOT be afraid to fight Goliath! Sure, you might be David, but you have to take a stand and you can't allow yourself to be steamrolled or manipulated. READ THE FINE PRINT and push back, push back, push back! Hospitals, medical centers, nursing facilities, they may have "legal departments" with their associated "policies and procedures," but guess what, SO DO YOU!! PUSH BACK AND FIGHT GOLIATH!! You're no one's B@#$% unless you allow yourself to be a B@#$%!
I could go on, and I know I'm missing some important topics, but I have to run. I KNOW this message is applicable many people, so if it does indeed resonate with you, consider it divine intervention. If God's placing it on my heart, and it strikes a cord with you, then it was "meant to be." Run with hit.
Please accept any misspellings or grammatical errors. I don't have time to go back and proof read.
Love ya'll!
See you at the Top!
Joel E. Davis
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