Subject: June 2023 Issue of Wisdom. Applied. Newsletter

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June 30, 2023
Why You Shouldn’t Let History And Momentum Dictate Your Medical Business Structure
Physicians bemoan the commoditization of healthcare and, especially, their role in it.

But often this thinking is akin to seeing their practice and, especially, their specialty as if it were a train on a track. They see themselves headed down that track and, parallel to it and only feet away, as if within a large freight yard in a metropolitan city, are their colleagues and competitors, all headed in the same direction.

The only solution they see, if they see a solution at all, is to improve their existing business structure and existing business relationships. While many simply bemoan the fact that the train is not running properly, others take significant action to get the train moving faster or to improve the experience offered on that train.

There’s nothing inherently wrong with that; in fact, I’ve been preaching the notion of creating an experience monopoly for decades.

But that’s no longer enough.

As medicine becomes more and more commoditized, forward thinking medical group leaders must understand that there’s nothing but the existing weight and momentum of their group and its past holding them to that track.

What if that train could be placed on an entirely different track running in a different direction, or what if, instead of the track, the train could run on roads, making right turns and left turns at will?

As you are certainly well aware, together with increasing commoditization we have increasing regulatory constraints, from national prohibitions such as Stark and the federal anti­kickback statute to state prohibitions on fee­splitting. But, to strategic thinkers, those are simply inconveniences that must be taken into account or avoided completely.

Toss all of the metaphorical trains off the track. Uproot all of the metaphorical rails. Put the pieces back together some other way or add new parts or leave some out – see what new structures can be built.

So, for example, what new business arrangements could be created between, say, a multispecialty medical group that includes surgeons practicing at multiple hospitals, and an enterprising anesthesia group with tremendous, if until now under­utilized institutional knowledge about where best to schedule cases, about how to wring more efficiency out of surgical scheduling, and the like?

Or, what types of structures could a pain medicine group create that would include chiropractors?

Or, what if an orthopedic group purchased a small, out of business hospital and just skipped treating any Medicare patients at the facility?

It might be hard to believe, but my suggestion is that you forget all the rules. Well, at least to begin with. Forget that you’re a “such­and­such­ologist” and then, without preconception, imagine what structures can be built. It’s no longer painting by numbers or writing within the bounds of the lines, it’s finger painting like you’re once again 5 years old and anything is possible.

Only after that do we even begin to adjust for compliance constraints.

The structures of the past aren’t serving you well. The government and those running larger entities are attempting to impose their own new structures on you.

So why keep heading down the wrong track?


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All Things Personal

The curse of small thinking. It might be worse than no thinking at all. OK, probably not.

“You can’t charge more than your holding cost for the leaseback.”

“You can’t enter until 3 hours before your flight, so come back in 4 minutes.”

“Sorry, but we always do it that way.”

Why? What lies behind the bare proclamation of the “rule”, if it’s an actual rule at all or just an assumed one?

Some assume that this way of (un)thinking exists only in other realms, not in, for example, hospital C-suites, medical groups, and the front desk of an ASC. But they’re wrong.

When you run into it, question why. “Why can’t I charge whatever I can get for the leaseback?” “Why can’t you enter into an exclusive contract that runs for longer than two years?” Or, in connection with hospital executives’ go-to response, “what makes you say that it’s a Stark issue?”

And, when you feel it about to come out of your own mouth, think.

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We all hear, and most of us say, that the pace of change in healthcare is quickening. That means that the pace of required decision-making is increasing, too. Unless, that is, you want to take the “default” route. That’s the one is which you let someone else make the decisions that impact you; you’re just along for the ride. Of course, playing a bit part in scripting your own future isn’t the smart route to stardom. But despite your own best intentions, perhaps it’s your medical group’s governance structure that’s holding you back. In fact, it’s very likely that the problem is systemic. The Medical Group Governance Matrix introduces a simple four-quadrant diagnostic tool to help you find out. It then shows you how to use that tool to build your better, more profitable future. Get your free copy here.
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