Subject: Webinar Today: Three Metrics You Need To Improve Customer Satisfaction And Operational Effectiveness

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WEBINAR TODAY! FREE TO MEMBERS!
Getting Started In CI: 
Three Metrics You Need To Improve Customer Satisfaction And Operational Effectiveness
Thursday, February 14, 2019, 2:00pm to 3:00pm

While there is great interest in continuous improvement (CI) in the printing and graphic arts industry, most small companies struggle to implement Lean manufacturing and CI initiatives. In this session we will explore three key metrics that will allow companies of all sizes to simply and effectively get started on their journey towards improved customer satisfaction and operational effectiveness. This webinar is being presented in support of the 2019 Continuous Improvement Conference, the only annual industry event focused on helping companies pursue operational excellence with Lean manufacturing and other management approaches.

All Printing Industries of America webinars are FREE to members and $29 to non-members. An archive of previous webinars can be found in the iLearning Center at www.printing.org/webinararchive, To learn more about becoming a member of PIA, visit www.printing.org/join.
301 Brush Creek, Warrendale, PA 15086, United States
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