Subject: Upcoming PIA Webinars

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Upcoming Printing Industries of America Webinars
FREE to Members, $29 to non-members

etting Started In CI—Three Metrics You Need To Improve Customer Satisfaction And Operational Effectiveness
Thursday, February 14, 2019, 2:00pm to 3:00pm

While there is great interest in continuous improvement (CI) in the printing and graphic arts industry, most small companies struggle to implement Lean manufacturing and CI initiatives. In this session Steve Anzalone will explore three key metrics that will allow companies of all sizes to simply and effectively get started on their journey toward improved customer satisfaction and operational effectiveness. This webinar is presented in support of the 2019 Continuous Improvement Conference, the only annual industry event focused on helping companies pursue operational excellence with Lean manufacturing and other management approaches.

Supercharge Your Sales Onboarding Strategy
Thursday, February 21, 2019 - 2:00pm to 3:00pm

Hiring a new sales rep is both challenging and exciting—you've already probably invested a lot of time posting the job, vetting the applicants, interviewing, and bringing on the new hire. But even more of a challenge is to ensure that they "make it." 
Do you have the right plan to ensure their success? Your new rep will need the proper tools, guidance, and support to be successful. Attend this webinar, learn how to set up a plan with measurable steps to provide a proper path for onboarding, training, and supporting your new sales rep.
Illuminating Advancements In LED Lighting
Thursday, February 28, 2019 - 2:00pm to 3:00pm

How color "looks" is all about the lighting. The adoption of LED lighting is occurring at an unprecedented rate throughout all phases of workflow--ultimately beginning and ending with consumers. The pace of change in LED lighting standards is also behind the rate of commercialization and adoption by both consumers and commercial users. James Summers of Just Normlicht will discuss the why this is relevant today, how it is evolving, and the impact on participants throughout the market.

Discovering Hidden Profit: Lessons in Lean, Lessons in Leadership
Thursday, March 07, 2019 - 2:00pm to 3:00pm EST

Join Robert Martichenko in this live, 1-hour webinar as he discusses his lessons learned while practicing Lean thinking to connect extended enterprises in the new world of constant disruption. Both reflective and forward looking, Robert will examine how today’s business leaders should focus on the end-to-end supply chain and utilize systems thinking in order to drive effective decisions that lead to discovering hidden profit.

All Printing Industries of America webinars are FREE to members and $29 to non-members. An archive of previous webinars can be found in the iLearning Center at, To learn more about becoming a member of PIA, visit
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