Subject: The Update: December 12

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 Wednesday, December 12, 2018 
Have you ever wondered how much of a role the printing industry plays in the holiday season? 

Click on the video link above to see for yourself!

One of the biggest misconceptions about PIA's Color Conference is that you have to be knowledgeable in color management to attend. That couldn't be further from the truth! 

We offer a complimentary — yep, that's totally FREE — pre-conference seminar as part of your conference registration that will get you up to speed on what you need to know in order to attend any session at Color19. All we ask is that you check the box to pre-register so we know to save you a seat.

Oh, and did we mention that this session is led by none other than the inventor of G7™, Don Hutcheson?
Don't miss the Technical Association of the Graphic Arts 71st Annual Conference March 17-20, 2019 in Minneapolis, Minnesota.

TAGA along with the Inter-Society Color Council (ISCC) has created a line-up of session to provide you with the opportunity to:
  • Learn about the latest industry advances and those of related fields
  • Brainstorm with other experts to troubleshoot issues affecting the industry
  • Network with attendees from all over the world and from all facets of the graphic arts industry
Thirty-five presentations and two posters will cover a myriad of research projects and innovations in graphic communications ranging from a study of the ability to recycle inkjet-printed products to breakthroughs in digital textile printing! Plus, our four keynote speakers will bring you a wide range of graphic communication topics, from story world development to 3D models of rare objects using photogrammetry.

Learn more at www.taga.org.

Do you know what percentage of consumers will pay more for a better customer experience? 86%

Stop playing the customer service game and start winning it with PIA's Customer Service Professional (CSP) certification program.

Here’s what you can expect from the Customer Service Professional certification program:
  • The ability to confidently handle dissatisfied clients
  • Exceptional communications skills
  • Knowledge of workflow and production process
  • A grasp on proper print and color terminology
  • Professional grammar, listening, and writing skills
Start improving your customer retention, satisfaction, cross-selling, and upselling by visiting printing.org/csp to get certified today!

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