Subject: PIA Update: March 28

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Thursday, March 28, 2018
Continuous Improvement Conference is Fast Approaching

The 2018 Continuous Improvement Conference (April 8-11 in Chicago) is the only industry event focused on helping printing and converting companies achieve operational excellence by using the concepts of Lean manufacturing and other management and quality systems. Attendees directly link reduced costs, lowered waste, and increased profit margins to ideas gained from conference presentations and networking.

Whether you're starting a structured improvement program or are looking for ways to sustain and improve your existing efforts, the conference has content specifically designed for your knowledge level. There will be 30 speakers, 25 presentations, 7 networking and social sessions, 3 pre-conference workshops, 2 plant tours, and several hundred attendees.

To register and learn more about the event, visit

We want your input!

PIA to study Human Resources best practices in new management survey.

Printing Industries of America (PIA) Center for Print Economics and Management is once again partnering with the Department of Management at Middle Tennessee State University (MTSU) on a new study exploring recruiting, hiring, and human resources best practices throughout the printing and graphic communications industry. Survey participants are asked to complete a short 10 to 15 minute survey and in exchange all participants will receive a comprehensive report of the findings.

The survey and subsequent Management Study will give printers insight into the best recruiting, hiring, and human resources practices. The project explores the relationship between human resources practices, profitability, and other key performance metrics. Survey participants will receive a comprehensive report of the findings.

The survey can be found at

Eliminate Touch Points and Boost Profits With Automation Ready!

Regardless of the printing process, reducing or eliminating touch points in job submission, production, and back-office operations is essential to boosting profits. Is it possible to have full automation in these processes? Our half-day, virtual conference Automation Ready! provides the roadmap to automate wasteful, time-consuming touch points in printing workflows using proven strategies, tools, and procedures. Join us on May 10, 2018 to get insight, get integrated, get efficient--get Automation Ready!

Bring Home a Benny!

Have you entered your exceptional print projects to the 2018 Premier Print Awards? Now is the time to submit your entries before the early-bird deadline on April 20, 2018 to save on entry fees.

Entries in each of the 115 categories have a chance to win the coveted Benny —awarded only to the highest-quality projects. Superior projects in each category may also achieve an Award of Recognition or a Certificate of Merit.

Secure the industry recognition your team deserves by entering the 2018 Premier Print Awards today for a discounted rate at

Upcoming Webinars - FREE to Members

How To Train Your Client: Productive Feedback & Turning Criticism Into Buy-In
Thursday, March 29, 2018 2pm EST

It's a scenario we've all been through: you send a file to a client and instead of getting the feedback you need to move forward, you get useless suggestions on where to edit, what to change, and what to try. Why does this happen? Why can't our clients stay on task and answer the questions we need answered, instead going off on a tangent or critiquing areas that are obviously still in draft mode?

Quite simply, you haven't trained your clients--yet.

Hiring, On-Boarding, And Managing Salespeople
Thursday, April 26, 2018 2pm EST

According to a recent Printing Industries of America survey, onboarding new sales representatives is a key issue for many organizations. How do you make a proper assessment? What are key questions to ask? What do you need to look for while making an effective assessment? Do you have the right support system in place to bring on a new sales rep? You know who you want to hire and what your criteria is--the key is to make sure that their goals are in line with yours!

In this fast-paced webinar, you'll learn what to look for during the hiring process and how to make an assessment to determine if the prospect is a good fit within your organization. We'll also go beyond the hiring process, and provide a solid path for onboarding, training, and establishing the proper support system for success during those critical first few months of employment.

Last Call: Early-Bird Discount for InterTech Technology Awards

Printing Industry of America is currently seeking the next wave of print and graphic arts technologies for the 2018 InterTech Technology Awards. Check out our blog for five tips on making your entry standout!

Pay for your entry by March 31, 2018 to qualify for a $500 discount.* Final deadline for the 2018 InterTech™ Technology Awards is June 1, 2018. Visit to get the full program details and start your entry today!

*Early-bird discount is qualified by payment received by March 31, 2018 and does not require full submission of entrant's materials until the final program deadline of June 1, 2018.

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