Subject: Continuous Improvement Conference: February Newsletter

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Continuous Improvement Conference 
February Newsletter 
Early Bird Book Offer Expires This Friday, March 1!
Don't miss out on your chance to receive a free copy of Mark Goulston’s best-selling book Just Listen: Discover the Secret of Getting Through to Absolutely Anyone.  

Here are few of Goulston’s core rules for reaching people, getting them to go from “No” to “Yes.”
  • Move Yourself from “OH F#@& to OK” Quickly—Learn how to go from being fixated on how you think the world should or shouldn’t be to being ready to deal with the world as it is.
  • Be More Interested than Interesting—The measure of self-assurance is how deeply and sincerely you are interested in others.
  • Help People to Exhale Emotionally and Mentally—The biggest key to letting a person vent and then exhale is to let it happen. 
  • Check Your Dissonance at the DoorMake sure how people perceive you is how you perceive yourself. Don’t have illusions about who you really are. 
  • Steer Clear of Toxic People—To save yourself, you need to strip these people of the power to hurt you.
Get your free copy of the book when you register from the 2019 Continuous Improvement Conference and you'll be entered to win a $150 Amazon gift card. Learn more about the book and conference here
Featured Keynote: Mike Orzen
With a consulting and coaching career spanning more than 20 years, Mike Orzen has collected a unique blend of Lean, Six Sigma, finance, IT, and operations insights that he uses to help organizations in their pursuit of Enterprise Excellence. He has been plant manager of a medical implants facility and has spearheaded strategic planning and project management office practices in several organizations. Mike’s experience includes systems design, enterprise-wide project management, and large-scale roll out of Lean initiatives in global companies as guide and coach.

His company, Mike Orzen & Associates, helps companies respectfully engage people, improve business process capability, and leverage information technology to drive a culture of operational excellence.

Mike is coauthor of the award-winning book Lean IT: Enabling and Sustaining Your Lean Enterprise. The book explores many aspects of Lean IT–including integrating IT with the business, information-based process improvement, Agile software development, infrastructure operations, ITIL, cloud computing, and project management.

He is a recipient of the Shingo Prize for Operational Excellence Research and Professional Publication Award, a faculty member of the Lean Enterprise Institute (LEI), an associate of GBMP, a licensed affiliate of the Shingo Institute, and a certified Shingo facilitator and assessor. He is also an advisor and instructor with ThedaCare’s Healthcare Value Network, as well as a coach and adjunct professor with Ohio Sate University’s Master of Business in Operation Excellence program. He holds degrees from Stanford University and the University of Oregon as well as certifications in Management Accounting, Production and Inventory Control, Project Management, Six Sigma, and Agile.

How to Lead with Respect
Building a great organization requires effective leadership. A key element that is often misunderstood is what it means to lead with respect. This involves awareness of a leader’s focus and intention and how well the leader connects with people to create an environment of mutual trust and sustained high levels of performance. This is accomplished through the application of seven core practices. We’ll explore why leading with respect is essential in a successful transformation, what respect looks like in practice, the seven core practices, and how they impact people to drive lasting change for the better.

See what Mike has to say about speaking at the conference by clicking on the image below:
The other speakers sharing the keynote stage:
  • Tony Bridwell, Ryan LLC—Connecting with People through Purpose and Character
  • Sammy Obara, Honsha Associates—The Improvement Kata
  • Dan Vermeesch, Micron Manufacturing—Our Quest for Operational Excellence
  • Doug Rawson and Jeffrey Ku, Superior Lithographics—How a Suggestion System Saved Our Company
Pre-Conference Workshops
The 2019 Continuous Improvement Conference will kick off with our pre-conference workshops on Sunday. These are great jumping off points for anyone who is new to the conference or the continuous improvement world or looking to expand their knowledge base. These are excellent add-ons to your conference registration and we highly encourage you to take advantage of these workshops presented by some of the best in the business. 

Lean 101
Presented by John Compton, Compton & Associates

A Lean organization understands customer value and focuses key processes to continually meet those needs with the least amount of resources. Workshop attendees will receive foundational knowledge of Lean manufacturing concepts and tools. The training combines a classroom setting with hands-on simulation, giving participants the opportunity to manufacture products and see the benefits of Lean manufacturing firsthand. Participants will learn about one-piece flow, cellular production, pull and Kanbans, point-of-use storage, quick changeover, quality at the source, batch reduction, teams, standardized work, workplace organization, and visual controls. Each concept will build an individual’s ability to identify and eliminate manufacturing waste.

Leader Standard Work & Theory of Constraints
Presented by Russ Aikman and Brandon Phoenix, TMAC

This workshop covers two key concepts that significantly influence the effectiveness of leaders and the throughput of custom manufacturers. Leaders intent on developing Lean processes and thinking must replace their tendency to “firefight”—skipping from one meeting to another—with daily tasks that ensure that processes and systems are working. They must exhibit new levels of transparency and accountability and engage, coach, and sometimes confront others. The first half of the workshop delves into the concept of Leader Standard Work, its benefits and challenges, and how to incorporate the practice into your daily schedule. The second half is devoted to how the theory of constraints applies to the printing industry. 

Developing and Coaching a Team of Frontline Problem Solvers
Presented by Jamie Parker,  Process + Results Leadership Coaching

You see the potential that continuous improvement can have to help your organization stay competitive and innovate in the changing print industry landscape. But you know you’re just scratching the surface. The truth is that none of those Lean tools “work” without employees making the magic happen. For CI to be effective, you need effective leadership. And leading in a Lean or CI environment is different than what most managers are taught or shown. In this workshop, you’ll discover why it’s so hard to get CI systems to stick and what you should do differently. You will learn and experience the 5 Cs to develop a team of problem solvers. This is a hand-on workshop, so come prepared to actively participate. Attendees will also walk away with training exercises and a model to develop other leaders. 

Upcoming Continuous Improvement Webinar

Join Robert Martichenko in this live, 1-hour webinar as he discusses his lessons learned while practicing Lean thinking to connect extended enterprises in the new world of constant disruption. Both reflective and forward looking, Robert will examine how today's business leaders should focus on the end-to-end supply chain and utilize systems thinking in order to drive effective decisions that lead to discovering hidden profit.

Presented by Robert Martichenko. Robert is the head of LeanCor and a former keynote speaker at the CI Conference. He is one of the best known speakers and consultants on Lean in the United States. 

CI Conference Registration
The 2019 Continuous Improvement Conference (April 14–17 in Dallas) is the only industry event focused on helping printing and converting companies achieve operational excellence by using the concepts of Lean manufacturing and other management and quality systems. Attendees directly link reduced costs, lowered waste, and increased profit margins to ideas gained from conference presentations and networking.

Whether you’re starting a structured improvement program or are looking for ways to sustain and improve your existing efforts, the conference has content specifically designed for your knowledge level. There will be 30 speakers, 25 presentations, 7 networking and social sessions, 3 pre-conference workshops, 3 plant tours, and several hundred attendees.

To learn more about the event, visit

301 Brush Creek, Warrendale, PA 15086, United States
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