Subject: ISSofBC Updates on COVID-19

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March 19, 2020
Dear ISSofBC friend,

The COVID-19 pandemic is impacting our daily lives in various ways, creating anxiety and concern for many. As this health crisis continues to evolve, we at ISSofBC will do our best to help keep our employees, clients, volunteers and our communities safe and healthy.

We are closely monitoring and following guidelines and directives issued by the public health authorities and have taken active steps to promote social distancing as a means to reduce community spread of the virus.

As of March 18, 2020, all 13 ISSofBC locations in B.C. are closed to the public until further notice. However, services continue with most of our staff working out of home and connecting with clients by phone or online. They are being mobilized to contact active, current clients on the status of programs and services. In-person services are being provided to clients identified as vulnerable by our program funders with whom we continue to be actively engaged.

Except for the primary care clinics in both ISSofBC Welcome Centres in Vancouver and Surrey which are seeing only existing patients through continuity-of-care on a follow-up appointment basis, all organizations occupying space in these facilities have also suspended operations, switching to online or phone services. Community outreach initiatives hosted in these facilities have also been cancelled.

There’s an incredible amount of information circulating out there, many of them misleading and inaccurate. Do stay with the trusted sources if you need up-to-date information about the COVID-19 situation: Public Health Agency of Canada, BC Ministry of Health, and BC Centre for Disease Control.

We will do our best to keep you updated on our services and operations in a timely way through our website. You may also email for general inquiries.We hope that with each one of us doing our share, we can look forward to a healthy outcome sooner rather than later. Until then, please take care of yourself and your family.

Patricia Woroch

Immigrant Services Society of BC, 2610 Victoria Drive, Vancouver, BC V5N 4L2, Canada
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