Enterprises are complex. They span multiple systems, perspectives, and layers—often leading to tangled structures, misaligned strategies, and fragmented experiences. At Intersection 25, we come together to unravel this complexity.

For over a decade, Intersection has been the leading conference on strategic Enterprise Design. We've brought together practitioners in Enterprise Design and Architecture, Service and Information Design to tackle real-world challenges. We co-created EDGY, an Open Source toolkit to support their work with enterprises.

Now, as we launch our 11th edition in Brussels, we focus on untangling the mess—helping enterprises navigate their complexities, inside and outside, and shape more coherent, connected, and purposeful futures.

Topics:

• Decision-Making in Complexity – How do we enable faster, better joint decisions across silos, organisations and ecosystems?

• Making Enterprise Information AI-Ready – What does it take to structure, govern, architect and design information to enable machine learning applications?

• Cross-Enterprise Experiences – How can we design seamless interactions across organisations, products, platforms, and channels?

• Language, Mental Models & Visualisation – How do we create clarity, consistent terminology and shared understanding for alignment and action?

• Organisation & Ecosystem Complexity – What strategies help enterprises thrive in interconnected and evolving environments?

Join us in Brussels and let’s untangle the mess, together.