Welcome to the Process Hacker News, your weekly roundup of useful news and updates from Process Hackers who have been guests on Hack the Process with M. David Green. This week we've got distractions, first impressions, origin stories, and more, plus a few exclusive updates for the Process Hackers on our mailing list.

Also, don't forget to check out our latest full episode, as Christian Terwiesch Strategizes Around Continuous Customer Relationships on Hack the Process Podcast.

Enjoy!

Events

On June 12 at CiscoLive in San Diego, Tiffani Bova will deliver a presentation about how work culture and social consciousness influence a company’s growth.

Catch a glimpse of Jenny Feinberg’s dazzling art at her solo exhibit, Question Marks, in Los Angeles on June 27.

Media

On the Side Hustle Pro Podcast, Nicaila Matthews-Okome shares how she and her husband Muoyo launched their new app, Color Noir, and discusses her experience at the recent My Taught You Retreat.

Mailing List Exclusive: WEYV, led by CEO Stephanie Scapa, is a subscription app for music, magazines, and ebooks, and as of last week it now features podcasts as well.

Hear how finding your origin story can be essential to retirement with InsideWorks founder Brian Jaeger on the Life Through Transitions Podcast hosted by Jon de Waal.

Writing

An Inc article by Martin Zwilling summarizes four ways to improve customer experiences and turn transactions into relationships, presented by our newest Hack the Process guest, Christian Terwiesch and co-author Nicolaj Siggelkow in their book, Connected Strategy.

Brian Solis went on the Anatomy of a Strategy Podcast with fellow Hack the Process guest Tara Hunt, where he touched on multitasking, distractions, and keeping his creativity.

Congratulations, Adam Siddiq, for being named as a finalist in the memoirs section of Next Generation’s 2019 Indie Book Awards!

Inspired by Les Giblin’s How to Have Confidence and Power in Dealing with People, Julian Hayes II explains his number one takeaway from the book: words to remember to make better first impressions.

How can you make a profit from free ebooks? Tom Corson-Knowles suggests eleven ways in a new blog post.

Mailing List Exclusive: GIFs are great for marketing and have been used to catch customers’ attention on and off social media, but how do you make a GIF? Jon Dykstra has come up with seventeen of the best free online GIF creators to help you out.

Recommended Resources

On the Disrupt Yourself Podcast with Whitney Johnson, Brene Brown pays a visit and digs into joy, vulnerability, and courage. Whitney was referenced by Ron Carucci, while Brene was mentioned by Heather Chauvin and Kate Swoboda.

Mailing List Exclusive: You’ll find Leslie Mac, who is a source of inspiration for Michelle Kim, co-hosting Queens with a Dream from August 21 to 25 in North Carolina. Connect with other Black women, relax, and power up your creativity in this four-night mountain retreat.

After accomplishing your dreams and becoming successful, you may feel lost and lacking purpose. Bestselling author Mark Manson discusses what people don’t tell you about success with Lewis Howes on the School of Greatness Podcast. Malek Banoun and Paula Jenkins are some of the Hack the Process guests who have taken inspiration from Lewis Howes and his show.