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| For over 30 years in business our employees, clients, and community have been our most valuable resource at Towpath Bike. Their continued support has secured our stature as a cornerstone of the Rochester cycling community for decades. It's our passion to inspire people to be active, enjoy the outdoors, and go places on their bicycles. We wouldn't be where we are today without you.
In response to the ongoing COVID-19 health crisis, we are sharing an update on the current status of our business, as well as additional services we will offer so we are better equipped to weather this storm together. |
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Business Hours- We will maintain our standard winter hours for the next two weeks. We will re-evaluate the situation on April 1.
- Tuesday thru Friday - 11:00 - 6:00
- Saturday - 10:00- 5:00
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We're happy to accommodate your needs. Let us help you keep riding, keep healthy, and practice social distancing. We can. . . - Process any payments over the phone.
- Have an associate meet you outside our store to pickup purchases.
- Ship purchased items to your home.
- If you need additional assistance, don't hesitate to reach out to sales@towpathbike.com or service@towpathbike.com - or give us a call at 585.381.2808
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Pick Up and Delivery Services- We will continue to offer our Mobile Service packages. The easiest way to have your bike serviced. Additionally, for the immediate future we will waive the standard delivery fee within our operating radius of 10 miles.
- We will happily deliver any new bicycle purchase!
- We will happily deliver any completed repairs!
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The Safety and health of our staff and clientele is our paramount concern. Because of this we are. . .- Providing lots of publicly available hand sanitizer!
- Taking special precaution to clean/disinfect surfaces, computers, work-spaces, and our showroom.
- Mandating that any employee who is exhibiting flu or cold symptoms stay home.
- Adhering to CDC guidelines for disease prevention.
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| We'll be here for you as long as we are able. We will be sure to update you as the situation progresses. Let us help you enjoy the outdoors! Don't forget, Spring is just around the corner!
Thank you for your continued support,
The Towpath Bike Team |
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