Hi Friend
A heads up that we have just released a new version of the NDIS Support Worker Agency HR Manual and it is time to update your copy.
Clients with current subscriptions are invited to log into their member's area and download the latest version.
These changes have come about primarily because of changes to the NDIS Practice Standards and Quality Indicators and we have taken the opportunity to review our entire manuals against the revised standards.
NDIS Support Worker Agency HR Manual.V1.7 – 31 January 2022
HR Policies – New Policies
HR Policies – Updated Sections Chapter 2 – Privacy & Confidentiality – Updated to include client information. Chapter 3 – Title changed from Performance, Learning and Development to Performance, Training and Development to better align to the NDIS Practice Standards and Quality Indicators. The word learning has been changed to training throughout the manual where relevant. Chapter 3 – Performance, Training and Development – Training & Development- Types of Development. Paragraph on Organisational needs extended to include requirements under the NDIS Practice Standards and other National Disability Insurance Scheme rules. Chapter 3 – Performance, Training and Development – Training & Development- Types of Development. Paragraph on Occupational needs extended to include infection prevention and control training requirements where appropriate to comply with NDIS Practice Standards. Chapter 3 – Performance, Training and Development – Training & Development-Roles and responsibilities. Para on manager’s responsibilities extended to include ensuring team members with capabilities to assist in response to an emergency or disaster are identified. Chapter 4 – Behaviour & Code of Conduct – Code of Conduct – Respect for Persons. An example of financial abuse has been included. Chapter 5 – Safety & Security – Administering Medication – Things to check before administering medication extended to include understanding the effects and side-effects of the medication to comply with the NDIS Practice Standards. Chapter 5 – Safety & Security – Administering Medication – Things to check before administering medication. A new paragraph was added to ensure medications are stored safely and securely to comply with the NDIS Practice Standards. Chapter 5 – Safety & Security – Behaviours of Concern – Your Responsibilities. The paragraph relating to restrictive practices has been extended to include a requirement for training in the use and understanding of the risks associated with the practices. Chapter 5 – Safety & Security – Behaviours of Concern – Reporting. Extended to include reference to legislative reporting requirements. Chapter 5 – Safety & Security – Mealtime Management. Edited to take into account the new NDIS Practice Standards relating to Mealtime Management and Severe Dysphagia Management. Chapter 5 – Safety & Security – Pandemics. A new paragraph was added, ensuring the continuity of support for our clients to comply with the NDIS Practice Standards and Quality Indicators. Chapter 5 – Safety & Security – Severe Weather and Natural Disasters. A new paragraph was added, ensuring the continuity of support for our clients to comply with the NDIS Practice Standards and Quality Indicators.
Induction Manual
HR Forms
To update your manual to the latest version, log into your account on the Employee Manual website.
If you have a current subscription the latest version will be already uploaded to your account in your member's area.
To log in - go to the Employee Manual website and click the green Account Login button at the top right.
Once logged in, you will be taken to your Member's Area page. (If the top of the page doesn't say Member's Area, then log out and log back in again).
Instructions (and screenshots) on how to find the latest version are in your Member's Area.
If you have let your subscription lapse, and you would like to re-activate it, drop us a line to discuss options. | 
