All orders over $129 will ship for FREE. Therefore, all orders UNDER $129 will be charged a shipping fee. That shipping fee is charged by the CARRIER!
I need to clear the air regarding placing an order, packing an order and shipping an order!
I'm one man... a a shipping house. Not Jeff Bezos. I'm not even a corporation. I'm a "boutique company" selling natural medicine. Thus, it takes my crew 24 hours to prepare and ship your order.
24 hours!
Got it!?
Let me explain how this is not the 24 hours you think it is!!!!
Please for the love of gawd understand that your order is not immediately rushed out the door the second you place it.
Your order has to be SENT to a warehouse where employees work. They take off on weekends and holidays - the same way everyone else does.
It takes a full 24 hour BUSINESS DAY to process an order after you place it.
Think about that for a minute.
Sunday and Saturday are not a business day. Thanksgiving is NOT a business day. Neither is Black Friday. Christmas. New Years...MLK Day...
If nobody's working, nothing is processing.
Processing means, "Ready for shipping."
If no one's in the warehouse - who is going to pick the products?
Who is going to put them into a box?
Who is going to verify the right products were picked?
Who is going to put the stuffing in?
Who is going to put the label on?
Who is going to put it in the right carrier basket for pickup?
ANSWER: No one. Not until the next BUSINESS DAY. Monday.
Faster shipping STARTS when the CARRIER has the package in hand. Not when you place your order.
That's why it's important that you take a minute to really understand what it means when I say that it takes a FULL 24 HOUR BUSINESS DAY TO PROCESS AN ORDER.
Your order is not sitting waiting for two days for someone to pick it up. It's WAITING FOR THE WAREHOUSE TO OPEN.
We don't work 24 hours a day, 7 days a week, 365 days a year.
Do you?
When you pay for 3 day shipping, the 3 days STARTS AFTER the order has PROCESSED. NOT from the second you place the order. So, if you place it on a Friday night - it's not going to be READY FOR SHIPPING until when?
Not Saturday - Saturday's not a business day. Not Sunday - Sunday's not a business day. That order is not going to process until Monday night.
That means a carrier won't even pick it up until Tuesday - because the carriers aren't out picking up packages at 10 o'clock at night! Tuesday is when your "faster shipping" BEGINS on your order you placed Friday night.
If you're going to place online orders with any company - you have to take a minute and really ensure you understand this.
This is true for just about ANY company, except Amazon.
I'm not Jeff Bezos...that's the guy who founded Amazon...He also built a rocket to go into outer space. I can't even put a f@#ckin' LED headlight on my 1999 4Runner. Are you starting to see the difference?
It simply does not work the way you think it does. This is the way it works and you have to understand this. We are very clear - and have always been transparent about this:
IT TAKES A FULL 24 HOUR BUSINESS DAY TO PROCESS AN ORDER.
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The People's Chemist