This past week, I shared the results of a CEO’s 360 review with the board of a large, well-respected company. This senior executive was praised for successfully advancing a new comprehensive strategic plan from original inception through extensive consultation and engagement with key stakeholders. The next step will be implementation, which will alter the company’s trajectory towards anticipated major growth and improved revenues.
Despite this good news, most feedback respondents wanted something more – a solid sense of the personal vision from the CEO of the company. While the company’s strategic direction was perceived as well-crafted and effective, stakeholders wanted to understand what will motivate greater commitment and excellence from their top leader.
Far too many leaders, in my experience, default to their company’s party line as the ‘go to’ in terms of both short and long-term success. Certainly, it’s a safe response, since it’s likely been thoroughly vetted and approved through consultation and engagement with investors, board members and other major stakeholders. But staff, in particular, want a.... (cont'd) |
