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You can access our special deals by the link: /specials, and our new arrivals at /products_new. Please never hesitate to contact us if you have any queries! We always welcome your message. Our response time for email/online message is within 4 hours on average on business days. If you do not receive a reply within 24 to 48 hours, please send your email again in case the original one has gone into our junk box or missed being delivered. You can contact us by completing the online contact form on /contact_us or emailing us directly. You can also refer to our Frequently Asked Questions page (/faq) for general information and help. All the items listed on BNA Model World are BRAND NEW. We dispatch goods on the same business day if orders are placed before 3pm AEST/ADST or within 24 hours on week days if orders are placed after 3pm as long as the payment is received. You are free to cancel an order by (a) notifying us by email before we have dispatched the item(s) to you; or (b) returning the item(s) to us. You can return goods you have purchased from us for any reason at any time within 14 days of receipt. The shipping costs of returning goods to us, however, shall be borne by buyers. (For more details, please refer to our Shipping & Return Policy.) We accept CC payment, PayPal payment, bank deposit (for only Australian and New Zealand customers) and bank cheques (for Australian customers only). BNA MODEL WORLD is an online hobby shop which provides plastic model kits including cars, trucks, tanks, military vehicles, plane, figures, and aftermarket accessories, hobby paints and tools. Customers can enjoy $0 shipping cost for orders over $150 to an Australian address. Shipping cost is low worldwide. Registered customers can also earn from each order BNA reward points which can be redeemed on a future order. Happy shopping with us! You can access our special deals by the link: /specials, and our new arrivals at /products_new. Please never hesitate to contact us if you have any queries! We always welcome your message. Our response time for email/online message is within 4 hours on average on business days. If you do not receive a reply within 24 to 48 hours, please send your email again in case the original one has gone into our junk box or missed being delivered. You can contact us by completing the online contact form on /contact_us or emailing us directly. You can also refer to our Frequently Asked Questions page (/faq) for general information and help. All the items listed on BNA Model World are BRAND NEW. We dispatch goods on the same business day if orders are placed before 3pm AEST/ADST or within 24 hours on week days if orders are placed after 3pm as long as the payment is received. You are free to cancel an order by (a) notifying us by email before we have dispatched the item(s) to you; or (b) returning the item(s) to us. You can return goods you have purchased from us for any reason at any time within 14 days of receipt. The shipping costs of returning goods to us, however, shall be borne by buyers. (For more details, please refer to our Shipping & Return Policy.) We accept CC payment, PayPal payment, bank deposit (for only Australian and New Zealand customers) and bank cheques (for Australian customers only). BNA MODEL WORLD is an online hobby shop which provides plastic model kits including cars, trucks, tanks, military vehicles, plane, figures, and aftermarket accessories, hobby paints and tools. Customers can enjoy $0 shipping cost for orders over $150 to an Australian address. Shipping cost is low worldwide. Registered customers can also earn from each order BNA reward points which can be redeemed on a future order. Happy shopping with us!
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