Subject: He was sure his team was fine. The data proved him wrong.
Can you handle that? As a leader can you handle it if your perception of your team and whether they are doing well or under debilitating conative stress are way off the mark?
How would you know?
Let me tell you about a practice owner who was completely sure his team was fine.
Revenue was steady, the schedule was packed, and from the outside the place looked like it was humming. Then Kolbe measured the team, and every single person, 15 out of 15, was sitting in high conative stress. He was floored.
Check out my latest video & blog where I break the whole thing down, what it costs them, why even good leaders miss it, and what this owner could have done differently before his best person walked out the door.
P.S. The unsettling part is not that this team was broken. The pieces were all there, the wiring was right, the talent was real. What was missing was the design connecting the two, and that is the most expensive blind spot in business. It is also the most fixable one. The video shows you where to start.
