Subject: Care about quality? Respect your staff.


Due to standard lags in data reporting and analysis, healthcare has yet to fully reckon with how COVID-19 and related labor shortages are impacting the quality of care. But early indications suggest a common focus for how to improve or simply maintain cardiology quality in 2022—respect clinicians & staff.


The upshot?

Building a healthier organization for staff comes down to respect, according to a recent whitepaper from Virginia Mason Institute. “A culture of respect, which includes opportunities for staff to learn new skills and improve their own work processes, fortifies workers against the feelings of exhaustion, weariness and disempowerment that are so common in healthcare,” reads the executive summary.


“By ensuring respect is present in everything from hallway coaching chats to professional development efforts, healthcare organizations… have sustained outstanding staff engagement scores — even during ‘one of the hardest years in healthcare.'” So, if you’re looking for how to improve cardiology quality in 2022, building and ensuring a culture of respect should be at the top of your priorities.


If you’re looking for more structured support, consider supportive third-party support and quality improvement initiatives that respect and include clinicians and co-design processes that work for them, like the elective, procedure- and quality-focused accreditation offered by Accreditation for Cardiovascular Excellence.


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