Subject: NCAT Appeal Panel Decisions - September 2017

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NCAT Appeal Decisions Digest
September 2017
The NCAT Appeal Decisions Digest provides monthly keyword summaries of decisions of the NSW Civil and Administrative Tribunal (NCAT) Internal Appeal Panel.

The following NCAT Appeal Panel decisions were handed down during the month of September 2017. Each case title is hyperlinked to the full decision available on NSW Caselaw.

Significant Decisions
Angilley v Van Zeyl [2017] NSWCATAP 184
Consumer and Commercial Division Consumer Claim
Judgment of: L Pearson, Principal Member; J Lucy, Senior Member

The Appeal Panel allowed an appeal from the Consumer and Commercial Division, holding that the Tribunal below had not set out its reasoning process and, therefore, failed to provide adequate reasons for decision.

As a starting point, the Appeal Panel summarised the relevant statutory provision and authorities concerning the Tribunal’s duty to give adequate reasons: 

“[23] The starting point for consideration of whether reasons are adequate is the obligation in s 62(3) of the NCAT Act, which provides that a statement of reasons should set out:
(a) the findings on material questions of fact, referring to the evidence or other material on which those findings were based,
(b) the Tribunal’s understanding of the applicable law,
(c) the reasoning processes that lead the Tribunal to the conclusions it made.

[24] The Appeal Panel in Collins v Urban [2014] NSWCATAP 17 discussed the circumstances in which reasons are required, and noted:

[49] One reason why reasons are generally required, notwithstanding a provision such as s 62, is that if reasons for decision are neither sought nor prepared and an appeal or application for leave to appeal is lodged, the findings of fact and legal reasoning of the decision maker at first instance would not be available to the appellate body by way of written reasons. In many instances not having findings of fact and legal reasoning explicitly available may render effectively worthless any appeal right because the appellate body does not have a statement of the findings of fact, the relevant law and explanation of how the law was applied to the facts as found, by the decision maker at first instance.

[25] The required content and detail of reasons will vary according to the nature of the jurisdiction which the body in question is exercising and the particular matter the subject of the decision: Wainohu v New South Wales (2011) 243 CLR 181. The fundamental requirement is that the essential ground or grounds upon which the decision rests should be articulated: Soulemezis v Dudley (Holdings) Pty Ltd (1987) 10 NSWLR 247.”

The Appeal Panel observed (at [26]) that the reasons of the Tribunal below were in the form of “short written reasons which were incorporated in the notice of order sent to the parties at the conclusion of the hearing”. Notwithstanding, the Appeal Panel held (at [26]) that:

“[26] While acknowledging that reasons provided in that form may not be as comprehensive as those that might be expected in a reserved decision, the Appeal Panel concludes that the Member did not give adequate reasons…

[28] [T]he Member’s reasons do not set out his reasoning process. This means that the essential grounds on which the decision rested have not been articulated. There is no copy of the sound recording available so it is not possible to determine whether the Member provided more detailed oral reasons. The failure of the Member to provide adequate reasons for the decision is an error of law: John Prendergast & Vanessa Prendergast v Western Murray Irrigation Limited [2014] NSWCATAP 69, and the appeal should be allowed.”

Deacon v National Strategic Constructions Pty Ltd; National Strategic Constructions Pty Ltd v Deacon [2017] NSWCATAP 185
Consumer and Commercial Division - Home Building
Judgment of: K Rosser, Principal Member; G Sarginson, Senior Member

The Appeal Panel allowed an appeal, in part, from the Consumer and Commercial Division, holding (at [32]) that the Tribunal below had erred in law by reason of a misapplication of the principle in Bellgrove v Elldrige (1954) 90 CLR 613; HCA 36. The Appeal Panel, otherwise, dismissed the homeowner’s remaining appeal grounds (at [104] and [116]) and all of the builder’s appeal grounds (at [41], [50], [53], [61] and [91]).

In relation to the homeowner’s successful appeal ground, the Appeal Panel held (at [26]-[27]):

“[26] When assessing damages for the cost of rectification of defective home building work, the applicable principle was set out by the High Court in Bellgrove v Eldridge (1954) 90 CLR 613 as follows, at pp 617-618:

In the present case the respondent was entitled to have a building erected upon her land in accordance with the contract and the plans and specifications which formed part of it, and her damage is the loss which she has sustained by the failure of the appellant to perform his obligation to her…her loss can, prima facie, be measured only by ascertaining the amount required to rectify the defects complained of and so give her the equivalent of a building on her land which is substantially in accordance with the contract…the work necessary to remedy defects in a building and so produce conformity with the plans and specifications may, and frequently will, require the removal or demolition of some part of the structure…that work which is required to achieve conformity and the cost of the work, whether it be necessary to replace a small part, or a substantial part, or, indeed the whole of the building is, subject to the qualification which we have already mentioned and to which we shall refer, together with any appropriate consequential damages, the extent of the building owner’s loss.

[27] The “qualification” to which the High Court referred in Bellgrove v Eldridge was that the remedial work must be “necessary to produce conformity” with the contract and “a reasonable course to adopt”. However, it is only in “fairly exceptional circumstances” that a method of rectification will be held to be an “unreasonable” course to adopt: Tabcorp Holdings Ltd v Bowen Investments Pty Ltd (2009) 236 CLR 272; [2009] HCA 8 at [15]; Walker Group Constructions Pty Ltd v Tzaneros Investments Pty Ltd [2017] NSWCA 27 at 186; Barwick v Shetab [2017] NSWCATAP 127 at [88].”

Relevantly, the Tribunal at first instance accepted the homeowner’s expert evidence on the nature of a defect and appropriate method of rectification, but rejected the appellant’s expert evidence on the cost of the rectification. Instead, the Tribunal accepted the lower costing of the builder’s expert evidence, which had proposed a different method of rectification (at [18]).

In the light of the High Court’s statement in Bellgrove v Eldridge, the Appeal Panel held (at [28]-[32]) that:

“[28] There may be situations where experts identify more than one method of rectification to produce conformity with the contract and the Tribunal must assess the evidence to determine which method (and cost) is the most appropriate to produce conformity. The Tribunal must, in such cases, determine the appropriate method of rectification and be satisfied that it is not an unreasonable course to adopt. However, this was not a case where the experts agreed on the nature and extent of the defect, and the issue of disagreement was the most appropriate method of rectification to produce conformity with the contract.

[29] In circumstances where the Tribunal found that [homeowner’s expert] proposed method of rectification was necessary to produce conformity with the contract, it must follow that unless the proposed method was an unreasonable course to adopt the cost of rectification was the amount identified by Mr Lewer. No finding was made that [homeowner’s expert’s] proposed method of rectification was not a reasonable course to adopt. There was no evidence that [builder’s expert] had assessed the cost of rectification based on applying levelling compound and re-tiling the slab. Rather, [builder’s expert] had costed a completely different method of rectification.

[30] The Tribunal did not find that [builder’s expert’s] proposed method of rectification was appropriate. In such circumstances, the Tribunal erred in finding that the quantum of damages for the cost of rectification of the concrete slab is the amount identified by [builder’s expert] for the cost of grinding the slab, which the Tribunal did not accept as the appropriate method of rectification, rather than the amount identified by [homeowner’s expert] as the cost of applying levelling compound and re-tiling the slab.

[31] A finding regarding the general credit of the expert witnesses does not relieve a decision maker from making findings of fact regarding the nature of the defect and the cost of rectification to produce conformity with the contract, nor does it allow a decision maker to select the cost of rectification of one expert over another without explaining the basis of such a finding.

[32] We are satisfied that the Tribunal erred in law by reason of a misapplication of the principle in Bellgrove v Elldrige. Accordingly, the homeowner succeeds on this ground of appeal.”

In rejecting the builder’s appeal grounds, the Appeal Panel considered the relevance of the rules of the evidence to the operation of procedural fairness (at [33]-[41]) and the relevance of objective standards to the assessment of whether residential building work has been performed in accordance with the warranties set out in s 18B of the Home Building Act 1989 (NSW) (at [42]-[53]).

In relation to the builder’s appeal ground concerning procedural fairness, the Appeal Panel observed (at [36]-[37]) that:

“[36] The builder submits that although rules of evidence do not apply in the Tribunal (s 38(2) of the NCAT Act), rules of evidence provide a guide to assessment of the probative value of evidence, within the context of the duty to provide procedural fairness to the parties: Chi Building Pty Ltd v Wedgwood [2016] NSWCATAP 64 at [40]-[41]; Head Mod Nominees Pty Ltd v Macken [2016] NSWCATAP 106 at [69].

[37] It is clear that the rules of evidence are relevant to the operation of procedural fairness. In a home building dispute where both parties are represented and the amount in dispute is significant, a relatively strict consideration of rules of evidence may at times be appropriate to ensure procedural fairness, in comparison to a dispute involving a small amount of money and in which the parties are not legally represented.”

In relation to the builder’s appeal ground concerning breaches of statutory warranties, the Appeal Panel observed (at [46]) that:

“Although objective standards such as Australian Standards, the Building Code of Australia and the Guide are of significant relevance in establishing whether work has been performed in a proper and workmanlike manner (Wheeler v Ecroplot Pty Ltd [2010] NSWCA 61 at [10]), the absence of such evidence does not automatically mean a homeowner has failed to establish breach of statutory warranty. In our view, the relevant principle was succinctly stated by Senior Member Goldstein in G MacFayden and Anor v G Tadrosse [2014] NSWCATCD 194 at [46] as follows:

…[E]vidence that work does not comply with the Building Code of Australia would establish a basis for a finding that sub section 18B(c) of the Act has been breached. Evidence of the details in which work does not comply with the contractual plans and specifications would form the basis for a finding that sub section 18B(a) of the Act has been breached. Evidence of work not being carried out in a proper and workmanlike manner would in my view involve identification of the work in question, a statement of how the expert would expect it to be carried out in in a proper and workmanlike manner and then identification of the factors which establish that the way in which the work has been carried out falls short of it being carried out in a proper and workmanlike manner. Evidence of this nature, if accepted, would form the basis for a finding that sub section 18B(a) of the Act has been breached.”
Owners Corporation SP 47027 v Peter Clisdell Pty Ltd [2017] NSWCATAP 188
Consumer and Commercial Division - Strata
Judgment of: M Harrowell, Deputy President; G K Burton SC, Senior Member 

The Appeal Panel dismissed an appeal from the Consumer and Commercial Division, holding (at [36]) that “a director of a company or member of a strata committee has no power to commence proceedings on behalf of a company or body corporate without authority”.

Following the rule in Foss v Harbottle [1843] to Hare 461; EngR 478 at 490-1, the Appeal Panel held (at [34]) that “a person may not generally commence proceedings on behalf of a corporation which should properly be brought by a corporation in its own name.” The Appeal Panel also observed (at [35]) that the Supreme Court of New South Wales, in Carre v Owners Corporation - SP 53020 [2003] NSWSC 397 at [20]-[25], had recently held that the rule in Foss v Harbottle applied to owners corporations.
Keyword Summaries
Hoque v ARZ Building & Constructions Pty Ltd [2017] NSWCATAP 182
Consumer and Commercial Division - Home Building
Judgment of: J Harris SC, Senior Member; Dr J Renwick SC, Senior Member
Catchwords: COSTS – no issue of principle
Murphy v Trustees of Catholic Aged Care Sydney [2017] NSWCATAP 183
Consumer and Commercial Division - Retirement Villages
Judgment of: N Hennessy LCM, Deputy President
Catchwords: INTERIM ORDER – where retirement village has a ‘no dogs’ rule – where resident has a dog – whether stay should be granted to allow the dog to remain with the resident pending the appeal – prospects of success – balance of convenience – interests of justice
BNT Constructions Pty Ltd v Allen [2017] NSWCATAP 186
Consumer and Commercial Division - Home Building
Judgment of: G Curtin SC, Senior Member; D Goldstein, Senior Member
Catchwords:  APPEAL – costs – error of law – failure to consider relevant consideration – re-exercise of discretion – apportionment of costs – no question of principle
Rekrut and Scott v Champion Homes Sales Pty Ltd; Champion Homes Sales Pty Ltd v Rekrut and Scott [2017] NSWCATAP 187
Consumer and Commercial Division - Home Building
Judgment of: Wright J, President; I Bailey AM SC, Senior Member
Catchwords: APPEAL – whether leave to appeal should be granted – whether Tribunal below failed to give adequate reasons – whether Tribunal below failed to consider claims – whether no evidence to support findings made below EXTENSION OF TIME – whether extension of time needed – application of Civil and Administrative Rules 2014 (NSW) rr 6 and 13 and Interpretation Act 1987 (NSW) s 76 – whether extension of time should be granted
Chief Commissioner of State Revenue v Brown Cavallo Pty Ltd [2017] NSWCATAP 189
Administrative and Equal Opportunity Division - State Revenue
Judgment of: M Harrowell, Principal Member; R Hamilton SC, Senior Member
Catchwords: REVENUE - land tax - primary production exemption - significant and substantial commercial purpose or character - purpose of profit on a continuous or repetitive basis - s10AA Land Tax Management Act 1956 - error of law - appeal on the merits
Knezevic v Kirby [2017] NSWCATAP 190
Consumer and Commercial Division - Home Building
Judgment of: M Harrowell, Principal Member; R Titterton, Senior Member 
Catchwords: RESIDENTIAL TENANCY AGREEMENT – tenant’s liability for water, gas and electricity charges where no separate meters – where no meter readings
Cusick Real Estate Pty Ltd t/as L J Hooker Gosford v Kochan [2017] NSWCATAP 191
Consumer and Commercial Division - Commercial
Judgment of: A P Coleman SC, – Senior Member; R Perrignon, – Senior Member 
Catchwords: COSTS – appeal from order for costs at first instance – no appeal from factual or other findings made below – special circumstances
Sepentulevski v Free Spirit Pty Ltd [2017] NSWCATAP 192
Consumer and Commercial Division - Commercial
Judgment of: L Pearson, Principal Member; R Titterton, Principal Member 
Catchwords: APPEAL – leave to appeal – no question of principle COSTS – no question of principle
Jankovic v Chandershekar [2017] NSWCATAP 193
Consumer and Commercial Division - Home Building
Judgment of: L Pearson, Principal Member; A Bell SC, Senior Member 
Catchwords: COSTS – adjournment of hearing – order for costs thrown away – whether leave to appeal
Novakov v Carew [2017] NSWCATAP 194
Consumer and Commercial Division - Tenancy
Judgment of: M Harrowell, Principal Member; J Kearney, Senior Member
Catchwords: TERMINATION - s 81(4)(e) of the Residential Tenancies Act, 2010, consent of landlord to vacation of premises. BREAK FEE - effect of alterations to printed form of agreement, intention of parties. DAMAGES - Liability for loss of rent.
Arebelle Pty Ltd t/as Cavallo Kitchens and Appliances v Nelson [2017] NSWCATAP 195
Consumer and Commercial Division - Home Building
Judgment of: A Britton, Principal Member; DAC Robertson, Senior Member 
Catchwords: CONSUMER LAW – failure to comply with consumer guarantees arising under Australian Consumer Law (NSW) DAMAGES – assessment of damages under s 267(4) of the Australian Consumer Law (NSW) – whether damages can be recovered where cost of undertaking rectification work has not been incurred.
Ikimdzhieva t/as C & L Upholstery Services v Fudala [2017] NSWCATAP 196
Consumer and Commercial Division - Commercial
Judgment of: K Rosser, Principal Member; F Corsaro SC, Senior Member 
Catchwords: APPEAL – denial of procedural fairness - bias - new evidence
NSW Civil and Administrative Tribunal, Level 9, 86-90 Goulburn Street, 2000, Sydney, Australia
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